FAQ (Frequently Asked Questions)
- Can I send my order as a gift?
- How do I proceed through the check out process?
- What are the delivery charges for products from Pink Magnet?
- How long delivery will take?
- Can you ship your products anywhere?
- What methods of payment do you accept?
- How do I cancel an order or return an item?
- How secure is shopping from Pink Magnet? How safe is my personal information?
Can I send my order as a gift?
You can! Please note in the Special Instructions field during check out that you would like your order to be shipped as a gift order. You may include a gift message of up to 500 characters, and we will include a gift packing slip that does not list prices.
How do I proceed through the check out process?
Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
What are the delivery charges for products from Pink Magnet?
Pink Magnet offers free shipping all across India.
How long will delivery take?
We deliver products to our customers in 6-9 working days. Please note that there may be delays on rare occasions or in remote areas.
Can you ship your products anywhere?
Yes! However, we are not responsible for additional charges you may incur as a result of international duties.
What methods of payment do you accept?
We accept all major debit & credit card brands.
How do I cancel an order or return an item?
E-mail us at firstname.lastname@example.org, letting us know that you will be returning an item. Then, ship the item with your receipt to C-9/3, 2nd floor, Ardee City, Sector 52, Gurgaon, Haryana, India 122001. Please include in this shipment your personal information that you used to make the order, along with your bank account details. If it is a COD order, then COD charges & return shipment charges will not be refunded. It will usually take 7-15 business days to receive the refund in your account.
How secure is shopping from Pink Magnet? How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.